Welcome to ChristmasGiftCo, operated by Deals Loungefly Store. By accessing our website at christmasgiftco.com, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and customers. Please read them carefully.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Use the website only for lawful purposes and not engage in any activity that may disrupt or interfere with our services.
  • Comply with all applicable laws and regulations in your jurisdiction, including import duties and taxes for international orders.

Failure to adhere to these obligations may result in the termination of your account or access to our services.

2. Product and Service Description

ChristmasGiftCo specializes in Disney collectibles, including but not limited to:

  • Series items from 2008 to 2022 (e.g., 2008, 2009, & 2010 Series).
  • Holiday and event-specific items (e.g., 2014 Holidays & Events).
  • Accessories, action figures, cars, art, prints, figurines, banks, baseballs, and Basin soap bars.

We strive to provide high-quality, authentic products. All items are described as accurately as possible, including images and specifications. However, slight variations may occur due to the nature of collectibles.

Note: Due to hygiene and collectibility, certain items like opened Basin soap bars or damaged packaging on art/figurines are non-returnable. See our Returns Policy for details.

3. Order and Payment Terms

Order Process:

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive a tracking number via email once your order ships.

Payment Methods:

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and your payment information is encrypted.

Shipping:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment.

We ship worldwide except to Asia and remote areas. Customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Cancellations:

Orders can be cancelled within 24 hours of placement by contacting [email protected]. After processing, cancellations may not be possible.

4. Returns and Exchanges

We aim for your complete satisfaction. Returns and exchanges are accepted within 15 days of receipt, provided items are unused, unopened, and in original packaging. Initiate a return by:

  1. Contacting [email protected] with your order number and reason.
  2. Obtaining a Return Merchandise Authorization (RMA) number.
  3. Shipping the item to: ChristmasGiftCo Returns, Deals Loungefly Store, 621 Don Jackson Lane, VIRGINIA BEACH, US 23450.

Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong item or defect). Refunds are processed within 5-7 business days after inspection and issued to the original payment method.

5. Intellectual Property

All content on this website, including logos, images, text, and product designs, is the property of ChristmasGiftCo or our licensors (e.g., Disney-themed items under license). You may not reproduce, distribute, or use any content without prior written permission.

User-generated content (e.g., reviews) grants us a non-exclusive license to use, display, and modify it for promotional purposes.

6. Liability Limitations

ChristmasGiftCo is not liable for:

  • Delays or failures in delivery due to carrier issues, customs, or unforeseen circumstances.
  • Damages during transit; please contact the carrier directly for claims.
  • Inaccuracies in product descriptions or minor variations in collectibles.
  • Indirect damages (e.g., loss of profits) arising from use of our products or website.

Our total liability is limited to the purchase price of the product in question.

7. General Provisions

Governing Law: These terms are governed by the laws of Virginia, USA. Disputes shall be resolved in courts located in Virginia Beach.

Changes to Terms: We may update these terms periodically. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us: For questions, reach our customer service at [email protected]. We value your trust and aim to make your experience magical!

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing ChristmasGiftCo!